Occupation information for Insurance Claims and Policy Processing Clerks United States

description

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

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details

Currently Employed: 259,000

Projected Annual Job Openings: 22,100

Typical Hourly Wage: $18.13 - $26.39

Typical Annual Salary: $37,710 - $54,890

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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typical job duties
  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Pay small claims.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
  • Review insurance policy to determine coverage.
  • Process and record new insurance policies and claims.
  • Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
tools & technology
Tools:
  • Desktop calculator
  • Desktop computers
  • Dictation machines
  • Personal computers

Technology:
  • Accounting software
  • Data base user interface and query software
  • Electronic mail software
  • Internet browser software
  • Medical software